Vehicle sizes and what actually fits
The published passenger counts assume real luggage, not hand baggage. A 14-seat van carries 14 people comfortably only if bags are normal size — a group with golf bags, or a family with strollers and car seats, effectively loses two seats to the trunk. Tell us the bag count with the head count and we send the right vehicle instead of discovering the problem at the curb.
- 1–6 passengers: SUV or minivan
- 7–14 passengers: passenger van (+$40 VIP on local destinations)
- 7–14 with a higher trim: executive Sprinter
- 15–40+: multiple vehicles dispatched together, or a coach for the larger end
- Oversized items — golf bags, hiking gear, wheelchairs, instruments — add a vehicle class, not a hidden fee
Groups arriving on different flights
This is the normal case for weddings, reunions and corporate trips, and it is the one that goes wrong most often. Do not try to make everyone wait for the last flight — STI's arrivals area is small and comfortable for a short wait, but not for two hours with a whole group.
We dispatch per flight. Each arriving sub-group gets its own vehicle, its own driver and its own sign, and the whole block is coordinated by one dispatcher on one WhatsApp thread. You send us the flight list once; we build the schedule around it and confirm each pickup as it lands.
Wedding blocks, corporate groups and mountain retreats
For wedding groups travelling to Santiago, Puerto Plata or Jarabacoa we usually add a welcome sign with the couple's name rather than individual guest names, so arriving guests know where to go without a list. For corporate arrivals we can run the same block with individual name signs and per-vehicle manifests if your travel desk needs them.
Retreats heading up to Jarabacoa or Constanza should tell us the group size early — the mountain road takes longer with a full van than the flat runs into Santiago, and we plan the convoy timing around that.
Return legs for a group
Departures are harder than arrivals because check-in queues build in waves around the main US departures. For a group of more than fifteen, add 30 minutes to the standard departure buffer for your destination, and consider splitting the group across two pickup times rather than one convoy — a single lobby load of 25 people with luggage takes longer than anyone plans for.
Vehicles and capacity
| Tier | Passengers | Vehicle | Surcharge |
|---|---|---|---|
| VIP | 1–6 pax | Luxury SUV | — |
| VIP | 7–14 pax | Executive Sprinter | +$40 |
Price is per vehicle, one-way, taxes included. 7–14 pax uses a van: VIP +$40 on local zones; quoted in the form.
Get a group quote
Send the head count, bag count, hotel and the arrival flights. We come back with the vehicle plan and one fixed price per vehicle.
Book on WhatsAppFrequently asked
- What is the largest group you can move?
- There is no hard ceiling. Above 14 passengers we dispatch multiple vehicles together so the group arrives as one; for 30 to 40+ we can bring a coach where the road and the hotel entrance allow it. Send the head count and the arrival dates and we build the plan.
- Our group lands on four different flights. Do we need four bookings?
- One booking, four pickups. Send us the flight list with names and we assign a vehicle per flight, coordinated on one WhatsApp thread so nobody waits in arrivals for the next plane.
- How is a group priced?
- Per vehicle, at the destination rate, plus the van surcharge where a van is needed. Nothing is charged per person. Three vans to Puerto Plata is three times the Puerto Plata van rate — no group markup.
- Can you fit golf bags or hiking gear?
- Yes, but tell us in advance. Oversized gear changes the vehicle we send. A group of eight golfers with clubs needs more space than a group of eight with suitcases.
- Can one person pay for the whole group?
- Yes. One organiser can settle every vehicle at once, in cash or by bank transfer in advance, and we send a single confirmation covering all legs.